WebWelcome to CTILive! Featuring discussions on everything from commodities and politics to climate change, digitalisation and the post-COVID supply chain, you can join the sessions most relevant to you. WebCisco Unified Contact Center Express (UCCX) is a “contact center in a box,” providing a customer interaction management solution for up to 400 agents that is safe and simple to deploy. It is an Automated Call Distribution (ACD) scheme based on IP that queues and distributes incoming calls intended for customers (agents) of Cisco Unified ...
What is Cisco Unified Contact Center Express (UCCX)?
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